McDonald’s is currently facing technical problems affecting food ordering systems in multiple countries, including Japan, UK, Australia, New Zealand, Germany, and Austria. Customers in these regions have reported difficulties in placing orders, with some outlets experiencing system failures and resorting to cash-only transactions. Social media users have voiced their frustrations over the disruptions, highlighting the widespread impact of the technical glitch across various countries.
The fast-food chain has acknowledged the issue, attributing it to a “system failure” but reassuring customers that it is not related to cyber-security. Despite efforts to resolve the problem, reports of ordering issues continue to surface, prompting widespread complaints from customers. Downdetector, a system monitoring IT problems, observed a significant spike in issues with the McDonald’s UK app, indicating the scale of the technical disruptions.
Reports suggest that the technical glitch has also affected outlets in China and Sweden, further exacerbating the challenges faced by McDonald’s in maintaining seamless operations. With customers encountering disruptions at both drive-thrus and kiosks, the impact of the system failure extends beyond individual countries, reflecting a broader operational challenge for the global fast-food chain. McDonald’s has issued apologies for the inconvenience caused and urges customers to be patient as they work to restore normal service across affected locations.
