The City of West Haven, Connecticut, experienced a security incident that impacted its IT systems. Upon detection of the breach, the city’s IT department took swift action by shutting down all systems to prevent further compromise. This cautious step was taken to allow for a thorough investigation into the incident. The city then engaged experienced external professionals to assist with the investigation and assess the potential impact on the affected data. They also reported the matter to the relevant authorities, with ongoing communication between the city and these agencies.
As part of the city’s preparedness for such incidents, their systems were regularly backed up:
As part of the city’s preparedness for such incidents, their systems were regularly backed up. This proactive approach allowed for a quick restoration of operations once the shutdown took place. Within a few days, all systems were back up and running, minimizing disruptions to city services. The rapid recovery was made possible by the city’s established practices for managing IT security and data recovery.
Despite having implemented several security measures, including employee training and external security reviews, the city acknowledged the importance of continuously strengthening their defenses. They emphasized their commitment to protecting the privacy and integrity of the data entrusted to them. In light of the incident, officials stated that they would explore additional layers of security to further safeguard their IT infrastructure from future attacks.
The city expressed gratitude for the quick response from employees who worked diligently to restore operations as quickly as possible. West Haven also thanked its residents for their patience during this challenging time. Officials have assured the public that further updates will be shared once the investigation is complete, and that they remain committed to enhancing their IT security practices moving forward.
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