TransUnion Risk and Alternative Data Solutions (TRADS) launched an investigation after detecting suspicious activity related to unauthorized attempts to access consumer data files and accounts associated with its products. The investigation, which began on July 24, 2024, was completed on September 10, 2024, and revealed that although the company’s systems were not compromised, individuals had misrepresented themselves to gain access to sensitive personal data. This breach potentially exposed personal information such as names, Social Security numbers, driver’s license numbers, and other identifying details, sparking concerns about the security of consumer data.
While the investigation concluded that the systems remained secure, the unauthorized access was attributed to individuals who misrepresented their identities to infiltrate the company’s databases. As a result, the company has taken immediate steps to enhance its security measures to prevent further unauthorized access. TRADS is also working diligently to improve its monitoring capabilities to detect suspicious activities in real time and safeguard sensitive consumer information from future breaches.
In response to the breach, TRADS has proactively notified affected individuals and provided them with resources to protect their personal data. Consumers are being offered free credit monitoring services for a specified period, and the company has advised individuals to remain vigilant and closely monitor their credit reports and bank statements for any unusual activity. TRADS has also shared specific steps consumers can take to secure their information, such as placing fraud alerts on their credit accounts and reviewing statements for suspicious charges.
TRADS has emphasized its commitment to safeguarding personal data and has outlined the actions being taken to prevent similar incidents in the future. The company continues to collaborate with law enforcement to investigate the breach further and take appropriate action. Consumers who believe they have been affected by the breach are encouraged to enroll in the identity protection services provided by TRADS and report any potential fraudulent activities to the relevant authorities.