Starbucks says personal data of some customers in Singapore has been compromised, including names, birthdates, and mobile numbers. While credit card details and passwords have not been leaked, it has advised customers to change their password.
The US F&B chain sent email messages to multiple customers on Friday, notifying them that it had detected “unauthorised activity online” as well as “some unauthorised access to customer details”. These included names, dates of birth, mobile numbers, and residential addresses, if the personal data had been provided to Starbucks.
It said details related to its Rewards customer loyalty program, such as stored value and credits, were unaffected. Credit card data also had not been compromised since it did not store such information, according to Starbucks.
The retailer said local authorities had been informed and it was assisting them on the investigation. It also noted that while passwords were not compromised, customers were encouraged to reset their password immediately.
In its email to customers, Starbucks said it had implemented additional measures to safeguard customer information, but did not provide details on what these entailed.