In May 2024, the San Francisco-Marin Food Bank discovered unauthorized access to its network, prompting an immediate investigation. The breach, which occurred between May 10 and May 30, 2024, was identified on May 31, 2024. A thorough review of the network followed, and by January 7, 2025, the organization completed its investigation and began confirming address information to notify individuals potentially affected by the incident.
The compromised data may have included personal information such as names, addresses, and other unspecified data elements. While the specific nature of the exposed information was not disclosed, the Food Bank took swift action to mitigate the impact. As a precautionary measure, they have offered individuals affected by the breach access to free credit monitoring and identity protection services, which will be available for a year.
In addition to notifying affected individuals, the San Francisco-Marin Food Bank worked closely with law enforcement to investigate the breach. They also took steps to enhance their cybersecurity by changing network passwords and reviewing internal policies and procedures.
The breach’s investigation remains ongoing, and updates will be provided as new significant facts emerge.
To assist individuals, the organization has set up a dedicated assistance line and encouraged people to monitor their accounts for suspicious activity. They also provided information on how to enroll in the free credit monitoring services offered. The Food Bank emphasized the importance of remaining vigilant against identity theft and fraud, advising individuals to regularly review their credit reports and account statements.
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