Have you gotten an alarming text message about your unemployment insurance benefits from what seems to be your state workforce agency? You’re not alone. Identity thieves are targeting millions of people nationwide with scam phishing texts aimed at stealing personal information, unemployment benefits, or both.
The phishing texts try to dupe you to click a link to “make necessary corrections” to your unemployment insurance (UI) claim, “verify” your personal information, or “reactivate” your UI benefits account. The link takes you to a fake state workforce agency (SWA) website that may look very real.
Please note that this is happening via email phishing attempts as well.
Protect yourself. Know that state agencies do not send text messages asking for personal information. If you get an unsolicited text or email message that looks like it’s from an SWA, don’t reply or click any link. If you’re not sure, contact the SWA directly using the State Directory for Reporting Unemployment Identity Theft at the bottom of this United States Department of Labor webpage.