A cyber incident at an external IT infrastructure provider for New Zealand private health insurer Accuro may have affected the personal data of the underwriter’s 34,000 customers.
A Thursday statement from CEO Lance Walker said day-to-day operations and customer service have been affected by the incident, warning of delays in service including claims processing.
The company notified the New Zealand Government’s Computer Emergency Response Team and the Office of the Privacy Commissioner and has brought in outside cybersecurity support, the company said.
Company Chief Financial Officer Joe Benbow wouldn’t confirm or deny the incident is a ransomware attack, reported the New Zealand Herald. Benbow also declined to identify the third-party infrastructure provider.