MTN Group, a mobile phone provider in South Africa, recently reported a cybersecurity incident. The breach led to unauthorized access to personal information for some customers across certain markets. MTN assured that its core network, billing systems, and financial services infrastructure remain secure and fully operational. There is no evidence to suggest that customers’ accounts and wallets were directly compromised.
An unknown third party claimed responsibility for the attack, although the full scope of the breach is still under investigation.
In response, MTN activated its cybersecurity protocols and alerted law enforcement agencies. Both the South African Police Service (SAPS) and the Hawks were informed about the incident. MTN is cooperating closely with authorities to support their investigations and ensure that the situation is managed properly.
MTN is also in the process of notifying affected customers in accordance with legal and regulatory obligations. Customers have been advised to take precautionary actions, such as placing fraud alerts on their credit reports. They have also been reminded to update their MTN, MoMo, and banking apps, use strong passwords, and avoid sharing sensitive information.
MTN emphasized that customer privacy is a top priority, and the company remains committed to safeguarding information. The company reassured stakeholders that it is managing the situation carefully and continuing to monitor the situation closely.
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