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Home Incidents

M-TIBA Faces Possible Data Breach

October 29, 2025
Reading Time: 3 mins read
in Incidents
Paterson & Dowding Data Breach Confirmed

Kenya’s digital health landscape is currently embroiled in a significant cybersecurity crisis following claims of a massive data theft from M-TIBA, a mobile health platform supported by the telecommunications giant Safaricom. The alleged breach is staggering in scope, with hackers claiming to have pilfered an immense trove of over 2.15 terabytes of personal and medical information. If confirmed, this incident would be a landmark event, potentially exposing the records of up to 4.8 million users and cementing its place as one of the largest data leaks in the nation’s history.

The news of the breach first surfaced on dark web forums, where a threat actor operating under the pseudonym “Kazu” announced the successful acquisition of the M-TIBA database. The hacker proceeded to advertise the stolen data, lending credence to their claim by publicly sharing a 2GB sample file as definitive proof of the theft. This method of displaying a small portion of the haul is a common tactic used by cybercriminals to validate their claims and attract potential buyers on the illicit market.

A closer inspection of the shared sample file revealed deeply concerning details, reportedly containing the records of more than 114,000 users. This subset of exposed individuals includes not just the primary account holders who subscribe to the service, but also their beneficiaries, indicating a widespread compromise of family and dependent data. The inclusion of beneficiaries suggests that the data infrastructure was compromised at a fundamental level, giving the attackers access to interconnected user accounts.

The nature of the information allegedly contained within the leaked database raises severe alarms about privacy and security. The compromised data is said to include full user names, crucial national ID numbers, private phone contacts, dates of birth, and, most critically, sensitive medical diagnoses. In addition to personal health records, the data reportedly includes detailed billing records and information sourced from approximately 700 different health facilities, painting a comprehensive picture of user healthcare journeys.

This serious security failure underscores the urgent and growing need for robust data protection measures across Kenya’s rapidly expanding digital health sector. A breach of this magnitude, involving such sensitive personal and medical information, has the potential for significant harm, including identity theft and medical discrimination, compelling a critical review of the security protocols currently in place for managing citizens’ health data.

Reference:

  • Safaricom Backed M-TIBA Hit By Possible Data Breach Impacting Millions Of Kenyans
Tags: cyber incidentsCyber Incidents 2025Cyber threatsOctober 2025
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