The Hive ransomware gang claimed responsibility for an attack that hit the systems of Bell Canada subsidiary Bell Technical Solutions (BTS).
BTS is an independent subsidiary with more than 4,500 employees, specializing in installing Bell services for residential and small business customers across the Ontario and Québec provinces.
While the Canadian telecommunications company didn’t reveal when its network was breached or the attack happened, Hive claims in a new entry added to its data leak blog that it encrypted BTS’ systems almost a month ago, on August 20, 2022.
BTS’ website, usually reachable at bellsolutionstech.ca, is currently inaccessible, however, Bell Canada published a cybersecurity alert following the incident on its own website.
“We became aware that some operational company and employee information was accessed in a recent cybersecurity incident targeted at Bell Technical Solutions,” Bell said.
“The unauthorized party accessed information that may include the name, address and phone number of residential and small business customers in Ontario and Québec who booked a technician visit.
“Bell Technical Solutions took immediate steps to secure affected systems and we want to assure you that no database containing customer information such as credit and debit card numbers, banking or other financial data was accessed in the incident.”