FloridaCentral Credit Union recently reported a data breach to the Attorney General of Maine, confirming that sensitive personal identifiable information in its systems may have been compromised. The breach was triggered by suspicious activity detected in an employee’s email account between April 2 and April 4, 2024. Upon discovering the unauthorized access, FloridaCentral initiated an internal investigation to understand the scope of the breach and identify the affected individuals. The credit union found that personal information, including possibly sensitive data, was exposed but has not publicly disclosed specific details on the compromised information.
The investigation revealed that various types of sensitive personal data could have been affected, including names, Social Security numbers, driver’s license or state-issued ID numbers, and financial account details, such as account numbers, credit card or debit card numbers. FloridaCentral has also mentioned the possibility of access to account passwords or other security credentials. However, the exact nature of the exposed information has not been clarified, and further updates were expected after additional reviews were completed. FloridaCentral’s review of the incident continues to identify and notify impacted individuals.
To address the breach, FloridaCentral began mailing personalized data breach notification letters to affected individuals on October 3, 2024. These letters outlined the nature of the breach, the potential data involved, and the steps taken by the credit union in response. The affected individuals were also offered 12 months of complimentary credit monitoring services to protect against potential identity theft or misuse of their compromised information. The credit union encouraged individuals to review their financial accounts and take the necessary actions to safeguard their data from further risks.
Founded in 1958, FloridaCentral Credit Union is a full-service financial institution based in Tampa, Florida, serving over 50,000 members across 12 branches in the west-central part of the state. The credit union offers a variety of financial products, including checking and savings accounts, mortgages, loans, and insurance. In response to the breach, FloridaCentral has committed to enhancing its security systems to prevent similar incidents in the future and is providing support to its members by offering credit monitoring and guidance on protecting their personal information.