Fashion giant Christian Dior Couture is facing a major data security challenge after revealing a cybersecurity incident that compromised a database containing sensitive personal information of its clients. The breach, which Dior states was identified on May 7, 2025, allowed an unauthorized party to access customer data as early as January 26, 2025.
The affected database contained a range of personal details, including customers’ first and last names, contact information, addresses, and dates of birth.
More concerning, for a “small number of cases,” the exposed data included passport or government ID numbers, and even Social Security Numbers. Crucially, Dior emphasized that no payment information, such as bank account or credit card details, was stored in the compromised database.
Upon discovering the incident, Dior immediately launched an investigation with the assistance of leading third-party cybersecurity experts. The company asserts that it took prompt steps to contain the breach and has found no evidence of further unauthorized access to its systems since January 26, 2025. Law enforcement has also been notified.
In an effort to mitigate the potential impact on affected individuals, Dior is offering a complimentary 24-month membership to Experian IdentityWorksSM credit monitoring. This service includes credit monitoring, fraud resolution, and identity theft insurance. Customers are urged to enroll by October 31, 2025, to activate these protective measures.
Dior is advising all potentially affected clients to remain vigilant against incidents of fraud and identity theft. The company recommends regularly reviewing financial accounts, account statements, and free credit reports for any suspicious activity. For further information or assistance with the Experian enrollment process, clients can contact Dior directly at 1-833-918-5938.
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