A cyber attack on Black and White Cabs has shut down the company’s phone and online booking system.
Suspicious activity was detected by staff on Wednesday morning and a “serious threat” to the company was determined in the afternoon.
Black and White Cabs has confirmed that a CryptoLocker virus has infiltrated its network security, and it has reported the attack to the Australian Cyber Security Centre.
Managing director Greg Webb said cyber experts and the company’s IT team were conducting a forensic investigation.
“Our ongoing investigation continues to show no evidence that any customer data has been accessed from our IT environment,” he said.
“We take the protection of customer information very seriously, and this remains a high priority.”
Mr Webb said additional security measures had been implemented to protect the private information of customers as the investigation continued.
It is not clear when the booking service will resume.