Australian health insurer Medibank Private said on Thursday it will isolate and remove access to some customer-facing systems as it detected unusual activity on its network.
The company said it took “immediate steps to contain the incident, and engaged specialised cybersecurity firms”, adding that there was no evidence that any sensitive data, including customer data, had been accessed at this stage.
Medibank said on Thursday the isolation of several customer-facing systems would reduce the likelihood of damage to systems or data loss.
“As a result, our AHM (Australian Health Management) and international student policy management systems have been taken offline. We expect these systems to be offline for most of the day,” the health insurer said in a statement.
The company, however, said its health services continue to be available to its customers, which “includes their ability to access their health providers, as we work through this incident.”