Managing consumers’ data privacy requests is one of the most fundamental and most challenging requirements within the California Consumer Privacy Act (CCPA).
As CCPA becomes operative, many businesses are expecting an influx of Data Subject Access Requests (DSARs) and requests to opt out of the sale of data.
Many businesses worry that their consumer-facing website and back-end processes aren’t built for the scale and scope needed.
All data privacy requests from consumers must be managed efficiently and securely to avoid significant financial and business risk. Preparing for DSARs and opt-out requests under CCPA must be a collaborative effort among data privacy officers, information technology teams, and business leaders.
This eBook outlines nine key steps for successfully managing DSARs and Do Not Sell requests.
It balances individual rights provided under CCPA with realities businesses face when working to satisfy them.
You can use this framework as a decision-making guide as you implement your processes and tools for consumers to exercise their data privacy rights.
Keeping consumer privacy requirements top of mind can also guide how you select services and vendors, develop products, and make choices about personal data you collect and use.