2020 has been a year such as few of us have ever seen in our lifetimes and, hopefully, never will see again.
The impacts that COVID-19 has had on our world cannot be overstated, and state governments have certainly felt its effects. While state chief information officers (CIOs) and chief information security officers (CISOs) have always made cybersecurity a high priority, this year they faced new challenges.
CIOs and CISOs dealt with both internal and external issues as they worked to expand and secure employee remote work and citizen services. COVID-19 also presented new opportunities for criminals to try and exploit both the public and private sectors, and, as the news media has widely reported, individual citizens have also been increasingly targeted. You will notice in the report that CISOs identified financial fraud as three times as great of a data breach/incident threat as they did in 2018. To put it mildly, CIOs and CISOs had to stay more vigilant this year than ever.